What is Salesforce?
Salesforce consulting Services
What Our Salesforce Consultants Do
- Salesforce’s purpose is to assist in achieving business goals by defining and supporting them.
- The process of linking business objectives to the functionality provided by Salesforce.
- Providing recommendations on the most appropriate Salesforce edition based on the business needs.
- Developing and creating sales, customer service, and marketing workflows within the Salesforce Sales, Service, and Marketing Cloud platforms.
- Developing a plan to encourage and facilitate user adoption.
The Salesforce Products with Which We Collaborate
Salesforce Sales Cloud
Salesforce Sales Cloud is intended to streamline the sales process by supporting sales managers and representatives. Key features of Sales Cloud aid in establishing a structured sales process, tracking its progress, and maintaining effective customer communication across multiple channels. When properly administered, configured, or customized, Sales Cloud has the potential to enhance the value of your sales efforts.
Salesforce Marketing Cloud Services
Salesforce Marketing Cloud is a marketing automation platform that optimizes a company’s marketing efforts by increasing lead volume, improving lead conversion rates, and enhancing marketing ROI. Our expertise in working with Salesforce Marketing Cloud enables us to offer a range of related services, from consultation to ongoing support, to help businesses maximize the benefits of this software.
Salesforce Service Cloud
Salesforce Service Cloud is a software platform for customer service that enhances the speed and efficiency of support processes in a variety of ways. These include improving customer retention rates, enhancing agent productivity, and expediting case resolution. Its features include case management, self-service portals, and AI-powered chatbots to increase customer satisfaction and agent productivity.
Our Salesforce CPQ service enables you to achieve precise pricing for each product variant, enabling your sales team to quote prices quickly and accurately across any device. By implementing Salesforce CPQ, you can overcome challenges such as maintaining accurate price data, shortening the sales cycle, and capitalizing on additional upsell opportunities. Our aim is to assist you in streamlining your sales process using the latest CPQ capabilities, resulting in enhanced productivity and revenue growth.